Privacy Policy
Last updated: May 29, 2026
At Couple Video AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our service.
1. Information We Collect
We collect only the information necessary to provide our video generation service:
- Email address (for account creation and login)
- Photos you upload (used solely for generating your requested video)
- Payment information (processed entirely by PayPal/Paddle — we never see your card details)
- Usage data (page views, generation count, feature usage for service improvement)
2. How We Store and Protect Your Photos
Your uploaded photos are stored securely in Supabase Storage with strict access controls:
- Photos are stored in private buckets accessible only by you
- We use signed URLs with time-limited access for video generation
- Photos are automatically deleted from our servers 30 days after generation
- Our AI models (DeepSeek, Wave) process images in-transit and do not retain them
3. Third-Party Data Sharing
We share minimal data with trusted service providers strictly for service operation:
- Supabase: Database and storage infrastructure
- DeepSeek: AI prompt optimization (prompts only, not raw photos)
- Wave: Media generation (processed image data)
- PayPal / Paddle: Payment processing (we never see your card details)
- Railway: Application hosting
4. Your Rights and Data Deletion
You have the right to access, correct, or delete your personal data at any time.
- Delete individual photos: Remove them from your account profile
- Delete your account: Contact us at [email protected] — we will process your request within 7 business days
- Request data export: We will provide all data we hold about you in machine-readable format
- Withdraw consent: You may stop using the service at any time
5. Cookies
We use minimal cookies for essential functionality: authentication session, language preference, and security. We do not use tracking cookies or third-party analytics cookies.
6. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Email: [email protected]
We will respond to your inquiry within 48 hours.